Client Needs & Objectives
Our client, a pan-European investment company, wanted to evaluate an investment opportunity in a Protection-focused insurance broker operating in the direct channels.
The report was structured to respond to several key questions, which can be organised into five categories:
- Market dynamics
- Strategic positioning & commercial performance
- Stakeholder management (risk carriers)
- Operations & process assessment
- Business plan review & challenge
Our approach
- Market dynamics: main trends & market drivers for the H&P segment, competitive review, regulatory environment assessment, focus on the upcoming commissions
- Strategic positioning & commercial performance: identification of competitive clusters & risk of new entrants, pricing strategy, commercial organization audit
- Stakeholder management: analysis of the target’s quality of service delivered to its risk carriers, insurers and reinsurers’ perception…
- Operations & process assessment: value chain approach (underwriting, contract management, claim management….)
- Business plan review & challenge: hypothesis-driven approach based on market assessment and expert interviews
Client Benefits & Main Results
Detailed Due Diligence realized in two months, focusing on the client’s main interrogations, and giving a clear and formal opinion on each point
Risks identification under 3 perspectives:
- Regulatory environment (ACPR, commercial techniques…)
- Stakeholder management (quality of service, etc.)
- Operational sustainability of the model (lead-driven approach to sell “pocket” protection products)