Setup of a new organization related to international sanctions alerts filtering

Client Needs & Objectives

Following a major sanction and a subsequent remediation plan committed to the US regulator, our client needed to build a new organization regarding International sanctions management framework, for all APAC entities:

  • Replace the current 4 level organization by a more robust 3 level escalation framework, and centralize, when possible, the Alert Management functions to avoid treatment heterogeneity with APAC
  • Create a specific first level team in APAC to cover Global scope
  • Review all processes related to the investigation of alerts generated for APAC entities based on Group guidelines

Our approach

1. As-is mapping of current alerts management framework

  • Identification of current organization and processes for 13 sites and multiple business lines across APAC (40+ teams)

2. Design of a Target Operating Model

  • Assessment of target scenarios (centralized / decentralized)
  • Regulatory filing (process outsourcing) when needed
  • Design of target workflow, processes and tools

3. HR initiation (transfers/recruitment), onboarding and trainings

4. Deployment of the new organization

  • Core package deployment and Go Live
  • Stabilization and monitoring of the production (post-Go Live)

Client Benefits & Main Results

  • Beyond the Compliance with new Group policies, this new setup brings several improvements in the management of alerts related to international sanctions:

  • - Tighter controls over transactions

  • - Homogeneous handling of alerts by Operations & Compliance teams across the region thanks to centralization of processes in regional hubs with 40+ dedicated HC

  • - 60% decrease of the number of alerts escalated by the 1st level

  • - Scalability of the setup, allowing to absorb workload peaks

  • The project has been successfully delivered according to the ambitious initial planning

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After 13 years of a wonderful journey, alongside talented colleagues and valued clients, it is time for Chappuis Halder & Co. to begin a new adventure as Capgemini Invent.


As thinkers and doers, we have supported clients around the world and have consistently invested in expertise to provide thought leadership and deliver impactful projects related to Finance, Risk and Compliance ESG, Business development and Organization transformation, Data, Tech, and Cybersecurity.


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