Client Needs & Objectives
Objectives:
- Operational excellence to comply with regulations about unclaimed Life Insurance contracts
Scope:
- Death claim
- AGIRA regulation
Techniques:
- CH&Co. methodology on regulatory issues in Insurance (Internal expertise)
Our approach
- Definition of the full process of the regulation (AGIRA)
- GAP analysis to target the actions to be implemented to comply with regulatory requirements
- Close monitoring with the compliance and monthly reporting to the steering committees
Client Benefits & Main Results
Implementation of recurrent and clear process, then training of internal resources
Close monitoring of Back / Middle-offices to ensure they comply with the process
Result: Less mistakes and simplification of the death claim’s process