Mobile Wallet Market study and benchmark

Client Needs & Objectives

  • Provide a user-centric analysis of the Mobile Wallet market for the client to help our clients enter it:
  • Map the current Mobile Wallet providers using user adoption and design quality
  • Provide and compare use cases and good practices
  • Break the market into segments according to functionality and assess the legitimacy of our client to enter a segment
  • Help client in defining the relevant Mobile Wallet solution for its activity and assist the implementation

Our approach

A small team with a clear vision on what to achieve:

  • No market studies, project based on convictions to be tested with real users

A “Test and Learn” mind-set to adapt services along the project

A focus on customer experience to keep it simple

  • Design is key
  • Focus first on one single usage

Excellent design and best functionality to differentiate from competitors

  • Integration of best-in-class service provider and consolidation of different services

Client Benefits & Main Results

  • Overview of mobile wallet functionality from key competitors

  • Implementable details of the functionality of the mobile wallet sufficient for the next phase of development

  • Prototype with ‘look-and-feel’

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After 13 years of a wonderful journey, alongside talented colleagues and valued clients, it is time for Chappuis Halder & Co. to begin a new adventure as Capgemini Invent.


As thinkers and doers, we have supported clients around the world and have consistently invested in expertise to provide thought leadership and deliver impactful projects related to Finance, Risk and Compliance ESG, Business development and Organization transformation, Data, Tech, and Cybersecurity.


Joining forces with Capgemini Invent presents an extraordinary opportunity to accelerate and go above and beyond as a global team to “Seize the full potential of financial services”.

Our journey continues as