Client Benefits & Main Results
The Bank’s HR operations relied on physical documents, which implied several operational issues including inefficiency, error risk, high cost, among others.
The objective was to implement end-to-end HR digitization:
- Digitized document management framework
- Formulate a centralized platform across offices to drive operational efficiency and reduce operational costs
- Digitization strategy of the backlog
- Recommend optimal and cost efficient document scanning strategy to process the documents
- Study how the set-up can be flexible to larger digitization strategy and compatible with future technologies
Our approach
Digital Framework
- Open HR mindset on HR Digital capabilities
- Define the level of digital maturity to be reached
- Propose various digital scenarios considering effectiveness, cost & timeline estimation
- Create Proof-of-Concept to design and realize digital framework
- Prepare implementation roadmap
Migration Strategy of Existing Documents
- Scan existing documentation as per Digital framework
- Test the on site processing time taken to migrate documents to data repository
- Conduct interviews with HK and SG HR teams and generate entire list of documents in scope of the project and design the process
