Client Needs & Objectives
Objectives:
- Automation and streamlining of the client management lifecycle and KYC/Due Diligence processes employing advanced digital technologies
- Six key process improvement areas have been identified
Scope:
- Client Management
- Compliance / KYC
Techniques:
- Design thinking workshops
- Agile development
- Technologies: RPA, OCR, NLP…
Our approach
1. Data mapping and solution design:
- Mapping of the client lifecycle data flow and design thinking workshops to design the tools to be deployed
2. Development with AGILE approach:
- Incremental development combining several technical layers (i.e. OCR, RPA, Machine Learning, NLP, etc.)
Client Benefits & Main Results
Streamlining of the E2E Client Lifecycle
Strong buy-in from end-users
Scalability to regional and global level