Data Quality framework

Client Needs & Objectives

  • Our client, a major CIB mandated us to assist in the implementation and execution of the Accountability Framework for their Data Quality Improvement Program
  • The project was a key strategic milestone for the bank as it was part of the institution’s process of creating cumulative accountability across systems and business lines

Our approach

The project was broken down into 3 sections:

1. Roles & Responsibilities: identifying and developing an ownership structure for each Key Data Element (KDE) and tracking the progress of role acceptance

2. Reference Framework (RF): Creation of contracts between departments outlining ownership, data quality rules, gaps and applicable KDEs to ensure that cumulative accountability is adopted across the organization with respect to data quality, transformation and reporting

3. Certification: Ensuring that controls endorsed by business owners in the reference framework are executed and reviewed on a quarterly basis

Each section had its own dedicated team, objectives and set of detailed recommendations.

Client Benefits & Main Results

  • Expert change management and project management assistance

  • Assistance in navigating the political environment in order to secure buy-in from stakeholders across the bank

  • Complete assistance with:

  • Ownership Structure recommendation
    - Certification on-boarding and execution

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After 13 years of a wonderful journey, alongside talented colleagues and valued clients, it is time for Chappuis Halder & Co. to begin a new adventure as Capgemini Invent.


As thinkers and doers, we have supported clients around the world and have consistently invested in expertise to provide thought leadership and deliver impactful projects related to Finance, Risk and Compliance ESG, Business development and Organization transformation, Data, Tech, and Cybersecurity.


Joining forces with Capgemini Invent presents an extraordinary opportunity to accelerate and go above and beyond as a global team to “Seize the full potential of financial services”.

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