Client Needs & Objectives
As part of their Digital Strategy, our client wanted to create an “Analytics” team dedicated to analyses of large volumes of data on Operations perimeter
Our objective was to design the Target Operating Model
- Definition of team mandates and roles and responsibilities
- Governance framework design and query management process
- Identification of skills required and drafting of job descriptions
- Determination of the appropriate infrastructure to support data analytics across the organisation
Our approach
1. Analysis of business and functional needs:
- Collection of business requirements and assessment of the feasibility and complexity
- Definition of the portfolio of initiatives to be launched to assess the expected workload and sizing of the team
2. Target Operating Model design (scenarios)
- Team mandates, roles and responsibilities, hierarchical and functional lines, governance framework
- Scoping and query management process
- Tools and infrastructure
- Workload analysis, team sizing and skillset required
- Assistance to HR to source profiles
Client Benefits & Main Results
Ensure the query management process is clear and documented to avoid too many requests at the same time
Identify Analytics “champions” as influencers within key business lines and functions to relay messages and manage change
Implement a continuous ideation process between the team and its internal clients
Leverage multi disciplinary competencies (tech & business)of interactions and stickiness with other departments